Post-surgical care is one of the most critical services your veterinary team provides. Yet it can also be one of the most challenging—requiring close monitoring, clear communication, and timely support to ensure smooth recovery for pets and peace of mind for their families.
That’s where TelmyVet’s 3-Phase Post-Surgery Telemedicine Consult truly shines. Designed to support both veterinary workflow and pet families, this structured approach streamlines post-op care without sacrificing thoroughness or compassion.
🌐 Simple, Stress-Free Online Booking
Pet owners can conveniently schedule their post-surgery virtual consult through your clinic’s website—no back-and-forth phone calls or confusion. This online booking empowers clients to choose times that work for them based on your team’s availability.
- Appointments can be booked directly on your website or via direct invitation
- A new Chat function allows clients to easily request appointments
- Built-in pre-consult forms and reminders trigger automatically upon booking
- Custom intake fields ensure your team collects the exact information needed
This smooth process reduces barriers for pet owners and sets the stage for a focused, effective consultation.
🔹 Phase 1: Pre-Consult Assessment
Before the virtual appointment, pet owners complete:
- A post-surgery questionnaire.
- Acute pain scores to assess comfort levels
- Photo or video submission of the surgical incision for visual evaluation
- PetPace smart collar data integration (if the pet is wearing one), delivering real-time vital signs like temperature, pulse, respiration, activity, and Sleep Score
This comprehensive data gives your team an objective picture of the pet’s recovery progress even before the consult begins—enabling early detection of complications and more targeted care.
🔹 Phase 2: The Virtual Consult
Meet with your client in a private and secure conference room, your veterinarians or Registered Veterinary Technicians (RVTs) review the submitted data alongside a real-time visual exam. This allows time for:
- Addressing client questions and concerns
- Assessing incision healing and mobility
- Discussing medication management and activity guidelines
This interactive phase helps pet families feel supported and confident while enabling your team to deliver personalized recovery guidance.
🔹 Phase 3: Post-Consult Follow-Up
Automate the delivery of educational material and follow up instructions with ease
✅ We Handle the Admin, So You Can Focus on Care
Behind the scenes, TelmyVet manages:
- Automated intake and follow-up communication
- Custom documentation templates
- Sharing of information and notifications
- Payment processing
- Client resource delivery
No more chasing down forms or managing complicated scheduling. Your team can dedicate time to what matters most—excellent patient care and client support.
TelmyVet’s 3-Phase Post-Surgery Virtual Care Consult helps your clinic deliver consistent, compassionate, and clinically thorough follow-up care—while simplifying communication and workflow for your veterinary team and easing recovery for pet families.
Because thoughtful care doesn’t end when surgery does—it continues with connection, clarity, and support every step of the way.